Klarna Take Rate Rises 2024

Diving deeper into

Klarna

Company Report
Take rate expanded to ~2.7% in 2024 as revenue growth outpaced GMV, driven by a mix shift toward financing/late fees and growth in ads & merchant services.
Analyzed 5 sources

The key shift is that Klarna is earning more dollars from each dollar of checkout volume by becoming less of a pure BNPL button and more of a blended shopping, lending, and merchant monetization network. In 2024, merchant fees were still the core business at $1.6B, but interest bearing financing reached $675M, late fees $254M, and advertising $180M, so revenue grew faster than GMV as more volume moved into products and services with richer monetization than standard pay in 4.

  • The revenue mix has changed materially over time. In 2020, about 75% of revenue came from merchant commissions and 26% from net interest income. By 2024, core BNPL merchant fees were down to 57% of revenue, while financing, late fees, ads, subscriptions, and card interchange made up a much bigger share.
  • This helps explain why take rate can rise even when merchant fee pressure exists. Klarna long faced net transaction margin compression in pure BNPL, from about 2.0% in 2017 to 1.5% in 2020, as PayPal and others pushed harder at checkout. Higher mix from financing and app based merchant services offsets that pressure.
  • Compared with Affirm, Klarna is leaning harder into the consumer shopping app and merchant monetization layer. Affirm also earns from ads and merchant network revenue, but its revenue mix is still dominated by lending economics at larger ticket sizes. Klarna is using ads, merchant services, and app traffic to monetize even when GMV does not rise one for one.

The direction is toward a more PayPal like and network shaped model, where checkout financing brings in the shopper, and then ads, merchant tools, cards, subscriptions, and higher yield lending raise revenue per user and per merchant. If Klarna keeps expanding beyond basic pay in 4, take rate should remain structurally higher than a commodity BNPL provider.