Turning Pet Data Into Care Plans
Marc Atiyeh, CEO of Pawp, on building telehealth for pets
The real gap in pet tech has been turning data into a care plan. Pet DNA tests and smart collars can tell an owner what breed mix or risk markers a dog has, but the product often stops before the next step, which is a vet or care expert translating that signal into concrete actions like screening schedules, weight management, mobility support, diet changes, or medication cautions. That leaves insight without workflow, and workflow is where enduring value gets built.
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In Pawp's model, the useful product is not just information, it is triage and follow up. The company built around 24/7 consults, deflecting unnecessary vet visits, and creating an always available relationship with a clinician, because pet owners usually only get expert guidance during a yearly vet visit.
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The closest analog in human health is not raw testing, it is companies that bundle testing with ongoing care. Ro grew by pairing intake, lab work, prescriptions, and follow ups in one flow. Function Health similarly packages biomarker testing into a subscription that gives members interpretation and next actions, not just lab results.
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Pet DNA companies have been moving in this direction, which validates the point. Embark says clinics can use screening results to customize care for disease risk, offers specialist interpretation, and positions its veterinary product around tailored recommendations. That reinforces that the missing piece was never the test itself, it was clinical translation.
The next wave in pet care is likely to look less like standalone gadgets and more like a combined care stack, with diagnostics, telehealth, prescriptions, reminders, and in person escalation in one loop. Companies that own the what should I do now moment will be in position to become the default front door for routine pet health.