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Have Forage customers switched from Fiserv to Forage, and if so, what reason(s) have they communicated for making the switch?
Justin Intal
Co-founder & CEO at Forage
I’ll keep the specific partner names anonymous, but yes. From the partners we’ve talked to, the main reason they’ve switched over is to get better reliability. A payment processor is only as good as how long it’s up. If it’s not up, the company and their users are losing millions of dollars. That’s the major reason why many are switching over from Fiserv to Forage—the team that we have and the reliability. That’s our game plan. In terms of a payment processor, anybody that comes in and says ‘I’m down a significant part of my time, and losing revenue.’ That’s a huge, huge hit for anyone. Imagine if Stripe was down for like, an hour a day?
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