Product layer becomes AI battleground

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Chris Lu, co-founder of Copy.ai, on generative AI in the enterprise

Interview
you can use Perplexity with OpenAI on the backend, so it's like this friend/enemy frenemy relationship
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This relationship shows that the real battleground is moving up from the model layer to the product layer. Perplexity can buy intelligence from OpenAI, Anthropic, or others, then win by wrapping those models in a search workflow that feels more trustworthy, with live web retrieval, cited answers, and a cleaner research interface. That makes OpenAI both a supplier that can earn API revenue and a rival competing for the same end user attention.

  • Perplexity’s early product worked by taking live search results and passing them into OpenAI’s GPT-3.5 to produce cited summaries. That made it neither a pure search engine nor a pure model company. It was an interface layer that turned commodity model output into a more useful answer product.
  • This is a common AI stack pattern. The application company owns the user, the prompt flow, and the trust layer, while the model company sells tokens in the background. Copy.ai followed a similar path, shifting from a broad writing app toward workflow software for go to market teams as horizontal chat got crowded.
  • The economics create tension. Every time Perplexity uses an external model, part of the value flows to a supplier, but using the best available model also helps Perplexity keep users. Perplexity has leaned into a multi model approach, and OpenAI continues to price model access as a metered API business.

Going forward, the strongest AI apps will look less like single model wrappers and more like intelligent routers. They will choose the cheapest model that can do the job, switch to stronger models for harder tasks, and keep differentiating through workflow, retrieval, memory, and distribution. That pushes foundation models toward utility economics, while product companies fight to own the user relationship.