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What solutions does Procol typically replace when selling to enterprises - pen and paper, phone call based procurement or existing ERP systems?
Gaurav Baheti
CEO of Procol
90% of customers that we target are not using any digital solution. So that's the majority market in India as of now. That's the reality. Every procurement team still works offline, which means on phone calls. They'll collect proposals on emails, then compare them in Excel, and award a purchase order on email. That's how the workflow works. So that's the 90% market. 10% uses efficient systems, but still decade-old systems, which were built in the early 2000s. And so they were using those, and we have been able to replace 20% of those customers now also to Procol. And so, as better solutions start coming in, eventually, I think it's a solvable problem at scale.
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Gaurav Baheti, CEO of Procol, on bringing procurement online in India
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