What post-sale measures has Procol implemented to ensure customers are getting value, actively using the product, and set up for success?

While like any SaaS company, we have a customer success and onboarding and implementation process team, we have now built category expertise internally, which means for every category, we can benchmark prices, understand how much the company was buying at, and how much would they be buying at if the savings are genuine. And these category leads ensure they're getting realized savings rather than just budgeted savings or any random savings. We focus on realized savings for our customers. That's what keeps Procol alive and continues to grow with that.