What are the ops core use cases of Retool and how do they differentiate the product from other similar tools in the market?

Retool enables users to take actions in your systems. 

There’s all sorts of products like Metabase, Looker, and Tableau that let you visualize and cut data in different ways. 

But Retool empowers a user—and particularly a non-engineering user—to reach into your systems and take an action like firing off an actual call into your core server or hitting your API endpoints. 

Retool provides dashboards, but you can also view a customer's configuration and then with one click, change their configurations or send emails very easily. 

In Retool, very, very powerful commands are made extremely simple and safe for people to execute.