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How does Teampay compete against Ramp and Brex, who added expense management later after starting with corporate cards?
Andrew Hoag
Founder & CEO at Teampay
There's a lot of distance between where they are and being able to answer these questions of, were you supposed to buy this, did the right people approve it, and did you buy it in the right place? A card doesn't answer any of those questions. That’s really where we start. From that perspective, I think we're much more competitive and we've started to see customers buy us after they put in a system like Coupa and classic procure-to-pay systems, because they want that business process. That's where we've indexed. Again, those systems were not built for the average employee in the modern era.
For a lot of our customers, their procurement team is actually every single person. When you have that shift in mentality, you can't put in a procurement system that was built for a procurement team. You have to have something that every employee can use. We see people graduating out of the card-led solutions. They're trying to build more software and differentiate. They opened a money store, giving away cash back and free credit, which is great for customer acquisition, but not great for retention. We're leading with something which is very sticky, which is a software play heavily integrated in their environment, highly differentiated. Then, the payments part for us is commoditized.