Procurement wins by owning buyer workflow

Diving deeper into

Gaurav Baheti, CEO of Procol, on bringing procurement online in India

Interview
if you're looking at enterprise, you are always solving for demand because suppliers are unlimited at that requirement.
Analyzed 3 sources

The key strategic point is that enterprise procurement software wins by controlling the buyer workflow, not by aggregating suppliers. Large enterprises already attract plenty of sellers, so the hard part is making the buyer faster and more systematic, turning phone calls, email quotes, Excel comparisons, and vendor negotiations into one repeatable process that produces savings and becomes hard to rip out later.

  • Procol built around this buyer side wedge. It starts with sourcing, not payments, and replaces offline work where most Indian procurement teams still collect bids on email, compare in Excel, and issue purchase orders manually. That is why its pitch is speed and realized savings, not supplier discovery first.
  • The product design matches the thesis. Procol gives buyers flexible sourcing workflows and gives suppliers a simple mobile app, which cuts supplier onboarding from weeks to minutes. In enterprise, supplier participation is usually available. The real bottleneck is getting internal demand, approvals, comparisons, and negotiations into one system.
  • This is also why procurement software gets sticky. Once a company has moved multiple spend categories and vendor relationships into one platform, switching is painful. A later procurement entrant, BRM, frames the same market from the buyer side as well, showing that modern tools increasingly compete on buyer leverage and workflow control, not marketplace liquidity.

Going forward, the strongest procurement companies will keep moving upstream into buyer intent and downstream into renewals, payments, and supplier intelligence. The platform that owns where enterprise demand starts will be able to layer more automation, more savings products, and more network effects on top of that control point.