ServiceTitan Deploys Across Roto-Rooter Branches

This deal shows ServiceTitan is moving beyond selling software one contractor at a time and into winning entire branch networks in a single sale. A rollout across Roto-Rooter’s company owned branches means landing a buyer with centralized operations, shared workflows, and national scale. That matters because ServiceTitan makes money per seat and from payments and add on products, so one enterprise relationship can expand across many technicians, dispatchers, and offices with lower sales cost than chasing hundreds of local shops.

• Roto-Rooter is one of the biggest proof points available in home services. It is the largest provider of plumbing, drain cleaning, and water cleanup services in North America, and in 2025 said it had 121 company owned branches plus 348 independent franchises. Even the company owned portion alone gives ServiceTitan a large, standardized deployment base.
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• ServiceTitan’s product is built for the residential contractor workflow that Roto-Rooter lives in every day, booking jobs, dispatching techs, showing estimates on an iPad, collecting payment in the field, and tracking each truck or team. That fit is different from commercial focused players like BuildOps or maintenance networks like ServiceChannel and OpenWrench, where the buyer and payer are often different entities.
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• This follows the same playbook as ServiceTitan’s distributor partnerships like SRS Distribution in 2024 and ABC Supply in June 2025. The company is stitching together the contractor system of record with the suppliers and enterprise brands around it, which makes the product harder to replace and increases revenue beyond core subscriptions.
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The next step is a deeper push into national brands, PE backed roll ups, and multi location operators that want one system across every branch. If ServiceTitan keeps pairing enterprise wins with distributor and payments integrations, it can become the default operating layer for large trade networks, not just the software used by independent contractors.