Shortwave single-seat multi-account pricing

This pricing design shows Shortwave is trying to become the default work inbox for a person, not a separate paid app for each mailbox. Many professionals juggle a personal Gmail, a company Google Workspace inbox, and side project accounts on the same laptop. Letting one paid seat cover all of those logins removes a buying headache at signup, while still charging once per employee, which keeps revenue tied to headcount instead of mailbox count.

• Shortwave is built around each employee bringing their own inbox, then layering team features on top. That makes person based pricing fit the product. The company is not selling a shared support inbox like Front. It is selling a better daily email workspace for every teammate.
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• The packaging also matches how people actually switch tools. Replacing Gmail is hard if a user has to decide which account gets the premium seat. Covering every signed in Gmail account on one device lets Shortwave win the whole workflow at once, including work, recruiting, and side project traffic.
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• This is a cleaner model than charging by mailbox, but still more disciplined than unlimited usage pricing. Shortwave keeps economics per person because AI costs rise with how much one worker searches, summarizes, and drafts across their inboxes. That is why pricing tiers step up on AI usage and model access.
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As AI email clients spread from individual enthusiasts into whole teams, the winners are likely to price around the employee and meter the expensive AI layer separately. That gives Shortwave a path to broader company adoption, because procurement can buy one seat per worker while power users naturally graduate into higher AI tiers.