Specialist EBT layer for checkouts
Justin Intal, CEO of Forage, on helping online grocery platforms process EBT
This points to Forage becoming the specialist EBT layer inside bigger checkout stacks, not trying to replace them. Large processors already own the card on file, fraud tools, and global merchant relationships, but EBT adds a separate approval workflow, item level eligibility checks, PIN entry, and split tender logic for fees and non food items. That makes partnership the natural shape of the market.
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The hard part is not basic payments plumbing, it is government workflow. Online SNAP retailers may need a Business Requirements Document, and checkout has to support SNAP specific controls like choosing how much benefit balance to use. Forage built software around that approval process, which turns compliance into a product.
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Instacart shows why a specialist can plug into a larger platform. Instacart said in 2021 that it had helped certify more than half of federally approved retailers on its platform, and by January 2024 it had expanded online SNAP acceptance to more than 170 retail banners and 14,000 stores. The value sits in enabling the edge case that unlocks volume.
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The split tender step is where partnerships matter most. Instacart requires a separate debit or credit card for taxes, tips, fees, bottle deposits, and non eligible items, which is exactly the part of checkout where Forage can route EBT while a processor like Stripe, PayPal, or Adyen handles the rest of the basket.
The next phase is EBT support becoming an embedded feature inside mainstream commerce platforms, with specialists still controlling the rules engine and certification path underneath. As more grocers, marketplaces, and delivery apps add SNAP, the winners will be the companies that make a regulated checkout flow feel as simple and reliable as ordinary card payments.