BI shifting to semantic control plane

Diving deeper into

George Xing, co-founder and CEO of Supergrain, on the future of business intelligence

Interview
BI, and analytics more generally, is moving into multiple applications.
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The winning BI layer is shifting from a destination to a control plane. As analytics spreads into reverse ETL, planning tools, notebooks, and product surfaces, the hard problem stops being drawing charts and becomes keeping revenue, conversion, and customer definitions identical everywhere. That is why the strategic center of gravity moves toward a shared semantic layer that sits close to warehouse data and can serve many downstream applications, not just one dashboard product.

  • In the old model, one BI team maintained dashboards inside one tool. In the new model, finance may work in planning software, marketers in activation tools, and analysts in notebooks, all querying the same warehouse. Without a shared definitions layer, each surface can calculate the same metric differently.
  • This is already visible in adjacent tools. Reverse ETL products like Hightouch turn warehouse tables and SQL into live data feeds for CRMs and marketing apps, which means analytics is no longer only for reading dashboards. It is becoming operational software that writes data back into day to day systems.
  • The main architectural debate is where shared metrics should live. One approach is a neutral semantic layer tied to transformations, as dbt argues, so the same metric can feed dashboards, notebooks, and catalogs. Another is for BI vendors like Looker to open their semantic model to other tools. Either way, the market is converging on reusable metrics, not standalone BI seats.

The next phase is analytics becoming embedded in every business workflow, with planning, experimentation, marketing, and AI products all reading from the same governed metric definitions. That favors companies that become the trusted translation layer between raw warehouse data and every app that consumes or acts on it.