Analytics-driven targeted in-app experiences

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Pulkit Agrawal, co-founder of Chameleon, on software that drives product adoption

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analytics tools or those that look at user data to be able to auto-generate segments of users
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This points to a clean split in the stack, analytics tools decide who needs help, and Chameleon decides what they see next. The important shift is from static onboarding, where every new user gets the same tour, to live targeting, where a product team can pull in groups like stalled users, power users, or upgrade ready accounts, then show each group a different prompt, checklist, or call booking flow inside the app.

  • This is the practical reason Chameleon does not need to become a full analytics suite. Pendo built analytics and guides together, while Chameleon is built to plug into Segment, Mixpanel, and warehouse driven tools, then use those segments for in app targeting.
  • Auto generated segments matter because product teams rarely want to hand build rules forever. An at risk segment can mean users who signed up, skipped a key setup step, and have gone quiet for seven days. Once that audience is created upstream, Chameleon can trigger a nudge, survey, or booking prompt at the exact moment it matters.
  • The market has been moving toward this model. Mixpanel exposes saved cohorts, and Twilio Segment now pitches AI and predictive audiences that can create groups like dormant users or ready to buy users, then sync them into downstream tools for activation.

The next step is software that rewrites onboarding continuously, without a product manager rebuilding flows by hand. As predictive audiences get better, adoption tools will become more like delivery engines for the right in app experience, and less like simple tour builders.