Inside Sales Led Procurement in India

Diving deeper into

Gaurav Baheti, CEO of Procol, on bringing procurement online in India

Interview
We are all inside sales led, and that is something that no other company in our segment has been able to crack.
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This reveals that Procol found a way to sell a heavy enterprise product with the speed and cost structure of a lighter SaaS motion. That matters because procurement software usually needs field selling, long implementation work, and change management. Procol instead built a product simple enough to demo remotely, fast enough to show value in under 45 days, and specific enough on ROI that a five person team could keep 120 SQLs and meetings moving without an on the ground enterprise army.

  • The inside sales claim makes sense only because the product removes the usual deployment friction. Procol says 90% of its target customers still buy through phone calls, email, and Excel, and that suppliers can be onboarded in five to ten minutes. That is a much easier remote sell than replacing a fully built digital stack.
  • The contrast is legacy procurement software. Procol describes SAP and Oracle as the main incumbents in India, and positions itself against Ariba style rollouts that can take four to eight weeks just to onboard suppliers. External case studies still show major vendor efforts around onboarding and multi week implementation work for Ariba and Coupa deployments.
  • This also shows where demand is coming from. Customers buy on hard savings, not workflow polish. Procol says ticket sizes tripled as its brand for delivering savings spread, and that new growth came mostly from larger new contracts. Inside sales works here because the pitch is concrete, lower sourcing costs and faster purchase orders, not a broad digital transformation story.

The next step is predictable. As procurement digitization in India matures, the winners will be the companies that keep a low cost remote sales engine while expanding into larger accounts and more categories. Procol's advantage is that a fast sales motion compounds with supplier network effects, which can turn early sourcing wins into a broader spend management foothold.