Will delivery platforms like DoorDash invest more in data access and collaboration with restaurants to improve their strained relationships?
Co-founder at Lunchbox
Frankly, I don't. That’s because I've seen the Seamlesses and Grubhubs of the world. That’s part of why a big thesis behind how they operate is understanding the customer when they're going to place the orders so they can optimize the delivery routes.
I think it's pretty core to the value that they provide their users and shareholders and I don't see that coming off the table. I'll be very, very surprised if someone like Uber Eats or DoorDash has to do it and the others follow suit because the restaurants are going to demand equality across all. I’ll be very surprised if that happens.