How will Gumroad's open-source tech and community building strategy shift platform value from infrastructure to community?

Guest: I think that that's probably likely. I think that all of the different software that you can use today, Kajabi, Shopify, Gumroad, Podia, Teachable, there's a tremendous amount of similarity and features, especially at different price points. Gumroad is lower cost because it has fewer features.

Teachable and Podia are 8x the cost. And they have the same features. If I look at Teachable and Podia, they're very similar. So I think the differentiator is going to be how easy it is to engage with your audience. 

And I think companies like Patreon, if they make it difficult to leave or they build a sticky product so that you can't take your audience with you, I think that will be a significant detriment to their growth.

What we're seeing right now in technology is much more open-source movement, sharing, a lot less cutthroat venture capital-backed companies in this space and more of the Gumroad type of mentality, which is another reason that I feel trustworthy towards their brand.