Michelle Valentine
Co-founder & CEO at Anrok
We don't really see Paddle much in the SaaS space. You tend to see them mainly with mom-and-pop or really small e-commerce businesses that are going from zero to one. I think the main reason is because Paddle is a reseller, and they end up owning the customer relationship, which is a no-go for many SaaS companies. Also, the pain points that they solve tend to be less important as a company scales and grows. So cost-benefit analysis wise, it's not worth using something like Paddle. It's not something that's very relevant to our customer base.
Anrok builds sales tax software for SaaS companies.