Onit and Swiftwater enable enterprise investigations

This partnership matters because it moves Onit from being a tool bought mainly by legal ops teams into a system that can run high stakes investigations across legal, compliance, audit, and security. In practice, that means combining Onit’s no code workflow engine, case tracking, evidence management, and reporting with Swiftwater’s investigation playbooks and advisory services, so customers can standardize how a hotline report or allegation gets triaged, assigned, documented, escalated, and closed across jurisdictions.

• Onit already had the product pieces for this motion. Its platform supports configurable intake forms, approval chains, matter tracking, and an incidents and investigations app, while Legal Files adds a secure system of record used to manage investigations, documents, emails, and audit trails.
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• Swiftwater adds the service layer that software alone does not provide. The expanded partnership is built around investigation frameworks, expert services, resource allocation, multi jurisdiction compliance, and operating design, which makes the combined offer easier to sell into teams that need both technology and a working investigations process.
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• The commercial upside is that investigation work sits outside the classic legal department budget. Corporate security, ethics and compliance, internal audit, and insurance claims teams all run sensitive case workflows, which gives Onit a path to more seats, more modules, and more services revenue inside the same enterprise account.
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Going forward, this pushes Onit toward a broader risk operations platform. If the company keeps packaging workflow software with domain specific service partners and deeper integrations, it can expand from legal matter management into the everyday systems companies use to intake allegations, coordinate investigators, preserve records, and prove process discipline to regulators and boards.