Reed & Mackay Becomes Navan Pro Path

This migration turns Reed & Mackay from a separate service brand into Navan’s enterprise upgrade path. Instead of selling large companies one system for booking and another team for complex trips, Navan can put those customers on the same software used across the rest of its base, then layer in white glove agents for VIP travelers, multi stop international trips, and disruption handling.1 2 3 4 5

• Reed & Mackay was originally bought in 2021 to add white glove travel management and strengthen Navan’s European and enterprise reach. The 2026 transition moves that capability inside one Navan sales motion, with new travel deals sold under the Navan brand instead of a parallel R&M brand.2 3 4
• The product point is concrete. A large customer gets Navan’s booking app, expense automation, policy controls, and card connectivity, but still keeps premium human support when a board meeting trip changes at midnight or an executive itinerary needs manual reworking.1 2 5 6
• This also helps Navan compete higher up market. Amex GBT got bigger with the CWT acquisition, while TravelPerk remains more focused on SMB and mid market travel with less native expense depth. Folding R&M into Navan gives enterprise buyers one platform plus a high service tier, which is the shape of the market leaders.1 7 8 9

The next step is for Navan Pro to become less of a separate service team and more of a premium layer inside the core platform. If that works, Navan can win more global accounts, attach expense and payments to high touch travel programs, and raise revenue per customer without adding the same amount of service complexity.1 2 5 6