Mid-market as Card Issuing Sweet Spot
Matt Brown, partner at Matrix Partners, on emerging trends in fintech and AI
The best card issuing businesses are built where customers have real spend and weak negotiating leverage. Mid-sized companies are big enough to run a lot of purchases through software and cards, but still too small to force payment terms down to enterprise levels. That creates a sweet spot where a vertical SaaS platform can attach virtual cards to procurement, AP, or expense workflows and keep a meaningful share of interchange.
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Very small businesses often still pay by check, cash, or plain ACH because volume is low and finance workflows are informal. Enterprises do use cards in some workflows, but they have procurement teams and enough scale to push suppliers toward ACH or negotiated rates, which compresses card economics.
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The mid-market buyer is the operationally painful zone. There is usually an AP, finance, or ops person trying to stop manual reconciliation, but not a large payments team. That is why products like Order.co use vendor specific virtual cards, then bundle spend controls, reconciliation, and financing on top.
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This is also why the winners are usually not pure card products. Recent fintech winners bundle issuing with software or subscriptions, like expense management or procurement, so the card is both a revenue rail and a workflow feature that makes the core product harder to replace.
Going forward, more of the value will shift to platforms that hide the payment rail and own the workflow around it. Mid-market card issuing will keep growing, but the biggest winners will be the companies that turn cards into default infrastructure for purchasing, reconciliation, and embedded financing inside vertical software.