Notion AI Bundling Increases Switching Costs

Diving deeper into

Bending Spoons

Company Report
Notion's integration of AI features into existing plans increases switching costs, challenging premium subscription models.
Analyzed 7 sources

Bundling AI into the main workspace turns note taking from a paid utility into a default habit, which makes premium standalone apps harder to justify. When a team already writes specs, meeting notes, and project docs in Notion, adding summaries, drafting, and search inside the same pages means no extra app, no export step, and no second bill. That raises the cost of leaving, because the workflow and the AI sit in one place.

  • Notion changed packaging in 2025 so AI is included by default on Business and Enterprise plans instead of sold as a separate add on for new users. That makes AI feel like part of the workspace contract, not a premium extra, and it pushes teams to standardize inside one tool.
  • Evernote still sells distinct Personal and Professional tiers, with pricing positioned around premium features such as AI Search and collaboration. That is a tougher sell when competitors fold similar assistance into broader suites that already handle docs, notes, and team workflows.
  • The same pressure shows up across adjacent incumbents. Microsoft now includes Copilot access across consumer Microsoft 365 apps including OneNote, and Apple is adding systemwide writing tools that work in Notes. In practice, AI note help is becoming a bundled feature, not a standalone category.

This pushes the market toward integrated work hubs and away from single purpose note apps. The winners will be products that own the full workflow, where notes, tasks, docs, search, and AI all reinforce each other. For Bending Spoons, that means Evernote needs to become part of a broader bundle or deliver sharper workflow advantages than bundled suites can match.