Cleveland Clinic Picks Ambience
Ambience
Winning Cleveland Clinic signals that Ambience is selling more than a note taking tool, it is selling a workflow that busy hospital clinicians will actually keep using. In large health systems, the hard part is not getting a pilot live, it is getting doctors across many specialties to trust the output enough that they stop typing, stop copy pasting, and sign the note after a quick review. Ambience’s reported win fits its broader pitch of deeper specialty tuning, direct EHR writeback, and faster enterprise expansion across high burnout departments.
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The practical buying test in hospitals is depth, not demo quality. A scribe that only drafts a note still leaves clinicians to enter diagnoses, orders, and structured fields. The strongest products push more of that work into the EHR workflow, which is why integration depth keeps showing up as the key enterprise differentiator.
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This is also a meaningful competitive data point against Abridge and Suki. Abridge has used its Epic relationship to become the default option in many large systems and reached about $100M ARR by May 2025, while Ambience was at about $30M ARR and building its own Epic integration. A Cleveland Clinic style win shows Ambience can still beat larger rivals in open evaluations when day to day clinician adoption is the deciding metric.
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Cleveland Clinic also matters because Ambience monetizes per clinician on annual contracts, with core pricing around $2,800 to $3,200 per provider per year and fuller bundles reaching $4,000 to $5,000. Once a system standardizes on one vendor across hundreds of clinicians and 20 specialties, the account becomes a base for selling coding, after visit summaries, referrals, and prep tools on top of the scribe.
The next phase is a race to turn ambient documentation wins into a broader clinical and revenue workflow foothold. Vendors that become the default layer inside Epic, Cerner, and athenahealth will move from drafting notes into coding, order support, pre charting, and revenue capture. Cleveland Clinic style enterprise wins put Ambience in position to expand that way across more departments and more health systems.