OpenGov Under Bundling Pressure
OpenGov
This pricing pressure is really a bundling problem, not just a feature problem. OpenGov sells modular cloud software into budgeting, permitting, procurement, asset management, and tax workflows, but Tyler and CentralSquare can spread sales, implementation, and support costs across much broader product footprints. That lets them protect an account with lower prices in one module because they still make money elsewhere in the relationship, especially in Tyler’s large installed base and CentralSquare’s public safety stack.
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Tyler is large enough to win on coverage and operating leverage. It forecast $2.33 billion to $2.36 billion of 2025 revenue, reports 45,000 installations across 15,000 locations, and serves agencies ranging from tiny counties to Los Angeles County. That scale supports bigger sales teams, partner networks, and lower per customer delivery costs.
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CentralSquare can price civic products as part of a wider agency relationship. Its platform spans dispatch, records, payroll, permitting, payments, and administration, serves more than 8,000 agencies, and now has more than 1,000 cloud deployments across both Public Administration and Public Safety & Justice. That means a city buying permitting software may also be tied to its 911 or police systems.
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OpenGov still has a practical wedge. Its products share one sign on and one data model, so a permit, budget line item, payment, and asset record can connect inside the same system. That is easier to use than a rollup of acquired tools, and it creates room to win modernization deals even when rivals cut price.
Going forward, the winners in local government software will be the vendors that can bundle the most workflows without making the user experience worse. OpenGov’s path is to stay cloud native and easy to deploy, then use each initial module sale to pull more departments onto the same system before larger incumbents can lock the account down with broad discounts.