Fraud Prevention as Revenue Optimization

Diving deeper into

Trisha Kothari, CEO of Unit21, on the fraud problem in fintech

Interview
A great way to minimize fraud is to just reject every transaction.
Analyzed 6 sources

The core insight is that fraud systems are really profit optimization systems, not pure security systems. A bank, lender, or payments app makes money only when good users get through, so the real job is to catch bad transactions while letting legitimate ones clear. That is why strong fraud teams track both fraud losses and false positives, then tune rules so approval rates, review costs, and loss rates move together instead of treating fraud as a standalone number.

  • At Affirm, fraud sat inside a broader risk workflow where applications had to pass fraud and credit checks before approval. That reflects the real operating model in fintech. Risk is a gate on revenue, not a back office scorecard, because every blocked good user is a lost loan or payment.
  • Unit21 is built for this balancing act. Teams feed in identity data, transaction data, account behavior, and outside signals, then use a no code decision layer and case tools to decide what to allow, review, or block. The product is designed for risk operators who need to change thresholds fast as attack patterns shift.
  • The broader market has converged on the same idea. Stripe Radar explicitly positions fraud prevention as a way to reduce fraud without blocking legitimate customers, while Alloy and Sardine sell orchestration layers that combine many signals so teams can raise conversion and lower losses at the same time.

This pushes fraud software toward decisioning systems that look across the whole customer journey, from signup to login to transaction. The winners will be the platforms that help risk teams move one notch at a time, blocking fewer good users, stopping more bad ones, and proving the revenue impact of every rule change.