Apps Shift To Backend Services
Diving deeper into
Sam Hall, CEO of Wafer, on AI agent form factors
Apps are still important, but they'll essentially become data providers or back-ends
Analyzed 6 sources
Reviewing context
This points to a world where the winning mobile interface stops being a grid of apps and becomes a broker that reads across apps, decides what matters, and triggers the right service in the background. In that setup, Uber, LinkedIn, Spotify, and similar apps still own supply, identity, and transactions, but the operating system owns the user relationship because it sees more context and can route work across otherwise siloed apps.
-
The technical reason is sandboxing. Normal apps cannot see into one another, so an assistant sitting at the app layer only gets what developers explicitly expose. Android assistant integrations work through declared app actions and intents, which is useful for narrow tasks but weak for broad cross app reasoning.
-
That changes what an app is built to optimize. Instead of spending as much effort on menus, feeds, and notification loops, more of the product value shifts to structured inventory, pricing, identity, messaging, and action endpoints that an OS level agent can call behind the scenes.
-
The business model tension is why challengers may move first. Apple and Google still make money from app store distribution, with standard commissions reaching 30% in many cases, so pushing users away from app front ends risks disrupting the very storefront economics that anchor their mobile platforms.
Over the next few years, the strongest apps are likely to look more like programmable services than destinations. The companies that win will be the ones whose data and actions are easiest for assistants to call, while Android OEMs and AI native OS layers race to own the orchestration layer that sits above them.