Scheduling and prep limit webinars

Diving deeper into

Forrest Leighton, SVP of marketing at Chatmeter, on the webinar stack

Interview
It's more all of the other things around it—getting the people, getting it scheduled
Analyzed 4 sources

The real bottleneck in webinars is not software, it is production coordination. Once the registration flow and reminder emails are templated, the hard part becomes lining up speakers, customers, slides, talking points, and timing, which is why marketers treat webinars less like a campaign asset and more like a small event that only makes sense when it produces clear pipeline lift.

  • In practice, the reusable pieces are the easiest ones. Invite emails, calendar links, reminder cadences, and CRM sync can be set up once and reused. The non reusable work is finding the right guest, getting on calendars, prepping them, and making the live session feel polished.
  • This is why Zoom wins so often. Marketers repeatedly choose it not because the stream itself is radically better, but because it automates forms, reminders, host handoff, polls, and follow up steps that would otherwise spill into HubSpot, web dev, or manual ops work.
  • The scheduling burden also explains the appeal of recorded and simulive formats. They reduce dependency on a customer executive showing up at one exact hour, and they help teams reuse one session across time zones, while still keeping webinars in the mix as a scalable demand gen channel.

Going forward, webinar products that win will remove producer work, not just improve video quality. The biggest gains will come from tools that collapse scheduling, speaker prep, registration, follow up, and repurposing into one repeatable workflow, so a small marketing team can run webinars like a machine instead of a one off event.