Agentic Shopping Trust and Checkout

Diving deeper into

Stuart Kearney, co-founder of Vetted, on AI agents in shopping

Interview
The future is probably one of them figuring out how to build an end-to-end working solution for their customers.
Analyzed 9 sources

The winner in agentic shopping is likely to be whoever controls both trust and transaction completion, not whoever gives the smartest recommendation. Research and comparison are only half the job. The hard part is turning intent into a completed order with the right SKU, price, shipping promise, fraud checks, and payment credentials. That is why payment networks and wallets have an edge. They already sit inside checkout, hold identity and risk signals, and connect directly to merchants.

  • Stripe and OpenAI moved early to standardize the last mile. Stripe launched the Agentic Commerce Protocol and Instant Checkout in ChatGPT, which turns an agent decision into a merchant order using shared tokens and merchant APIs rather than brittle browser automation.
  • Visa and Mastercard are pushing the same logic from the card network layer. Visa launched Intelligent Commerce with AI partners and Mastercard launched Agent Pay, both focused on letting agents identify themselves, pass payment credentials safely, and complete purchases without being treated like malicious bots.
  • PayPal’s advantage is consumer history plus merchant acceptance. The Perplexity partnership and later PayPal agentic commerce launch show the most concrete wallet led path, where PayPal can use saved credentials, purchase history, and existing merchant integrations to route traffic and close the sale in one flow.

The next phase is commerce stacks being rebuilt around agent readable inventory, checkout protocols, and payment authorization rails. If these players make agent checkout reliable, a large share of affiliate links, on site merchandising, and retargeting spend gets compressed, while wallets, networks, and merchant platforms capture more of the value.