Employment Hero moves into shift management
Employment Hero
This shows Employment Hero pushing below its original office based SME core and into hourly work, where the product has to help a store or cafe manager build shifts, let staff clock in on a shared tablet or phone, flag late arrivals, round time entries correctly, and push approved hours into payroll. That matters because hourly businesses often start with a light roster tool like Deputy or with Xero plus add ons, then upgrade once payroll, compliance, and HR need to live in one system.
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Employment Hero has already added the concrete building blocks needed for shift based teams, including roster management in its Work app, mobile and tablet time clock, passcodes, automatic rounding, and late clock in notifications. These are not generic HR features, they are frontline operations features.
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Deputy is the natural comparison because it is built around hospitality and retail scheduling, with industry setup flows and a kiosk time clock for bars, cafes, restaurants, and stores. Employment Hero is moving onto that turf, but with payroll, HR records, and compliance already attached.
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Xero sits lower in the stack. Its own hospitality payroll page points customers to app partners, and third party Xero ecosystem pages explicitly position dedicated rostering tools as necessary for shift worker businesses. That creates room for Employment Hero to replace a stitched together Xero plus rostering workflow with one product.
The next step is a broader land and expand motion across hourly industries. Once Employment Hero wins the weekly roster and timesheet workflow, it can layer payroll, onboarding, training, performance tools, and Swag services on top, turning a low price scheduling buyer into a much higher value full workforce management customer.