Deepgram has raised a total of $85.9 million in funding across multiple rounds. The company last raised a $47 million Series B extension in March 2023, led by Madrona Venture Group. Previous investors include Andreessen Horowitz, Tiger Global, and Wing VC.

Deepgram turns spoken words into accurate text and can also do the reverse—all through developer-friendly APIs. Unlike older speech recognition systems that break speech down into phonetic pieces, Deepgram built its system from scratch using deep learning to analyze entire audio waveforms at once, similar to how humans process speech.

For developers, using Deepgram starts with signing up for an API key and getting $200 in free credits. A developer can then send audio to Deepgram through a few lines of code.

For a contact center, this translates to real-world usage where a customer might call and speaks with an agent, with the conversation streamed to Deepgram's API in real-time.

Within milliseconds, the speech is converted to text. The contact center dashboard shows the transcript updating live, and supervisors can see sentiment scores changing during the call. After the call, managers receive automatic summaries highlighting key issues.

For a video conferencing application, Deepgram powers features like live captioning during meetings (particularly valuable for accessibility), automatic meeting notes and summaries, and searchable meeting archives where users can find moments when specific topics were discussed.

What differentiates Deepgram is its accuracy in challenging conditions—it can handle background noise, multiple people talking over each other, heavy accents, and technical terminology. This matters tremendously for real-world applications where perfect audio conditions are rare.

Deepgram's product has evolved from basic transcription to a complete voice AI platform with three components: Listen (Speech-to-text that converts spoken language to written text), Think (Language models that understand the meaning of the text), and Speak (Text-to-speech that converts text back into natural-sounding speech).

For companies building voice assistants or conversational AI, this means they can get all three critical components from a single platform rather than stitching together multiple vendors.

Deepgram operates a speech AI platform built on deep neural networks, offering superior accuracy and performance compared to traditional speech recognition systems. The company generates revenue through a usage-based SaaS model, charging customers per minute of audio processed through their API.

Their pricing structure includes three tiers: Pay As You Go with no minimums, Growth ($4,000+/year) with pre-paid credits and up to 20% discounts, and Enterprise ($15,000+/year) offering the best discounts, custom models, and dedicated support. Specific pricing varies by model and processing type, with Nova-3 costing $0.0043/min for pre-recorded audio and $0.0077/min for streaming in the Pay As You Go tier.

Deepgram has expanded beyond speech-to-text to become a complete voice AI platform with three components: Listen (speech-to-text), Think (language models), and Speak (text-to-speech). This evolution has significantly increased their addressable market and potential revenue per customer.

A key competitive advantage is Deepgram's vertical integration, controlling both model development and infrastructure to deliver services 2-5x more affordably than competitors while maintaining superior accuracy. Their flexible deployment options (cloud, on-premises, private cloud) appeal to security-conscious enterprises with specific compliance requirements.

Deepgram targets enterprises across various industries, with particular strength in contact centers, media, healthcare, and financial services. They monetize further through premium features like redaction, entity detection, and summarization, which represent upsell opportunities for existing customers.

Deepgram operates in a market that includes several distinct categories of speech AI competitors, ranging from tech giants to specialized startups and open-source alternatives.

Google Cloud Speech-to-Text leverages Google's vast data resources and offers strong language support with integration into other Google Cloud services. While powerful, it typically comes at higher price points than Deepgram's offerings.

Microsoft Azure Speech Services provides a comprehensive suite including speech-to-text, text-to-speech, and translation capabilities. Microsoft benefits from strong enterprise relationships but generally charges premium rates compared to Deepgram.

Amazon Transcribe integrates seamlessly with the AWS ecosystem and offers specialized models for industries like healthcare. Its primary advantage lies in existing AWS customer relationships rather than technical superiority.

AssemblyAI focuses on developer-friendly speech AI APIs with a similar product offering to Deepgram. According to Deepgram's competitive analysis, they claim to be nearly 40% more accurate, up to 5x faster, and 2.5x more affordable than AssemblyAI.

Speechmatics, a UK-based company, has particularly strong accuracy for challenging audio conditions. Some user reports suggest Speechmatics may outperform Deepgram on difficult audio but typically at higher price points.

Rev.ai offers both human and automated transcription services, positioning themselves as a hybrid solution for customers who need human-level accuracy for certain use cases.

Otter.ai focuses specifically on meeting transcription and note-taking, competing more on user experience and specific workflows rather than raw API functionality.

Open-source models like OpenAI's Whisper allow developers to build their own speech recognition systems. While these lack the optimization, infrastructure, and support of commercial offerings, they provide a free alternative for cost-sensitive applications.

The speech recognition market is segmenting along deployment models, with Deepgram's support for on-premises and private cloud deployment distinguishing it from cloud-only competitors. This flexibility appeals particularly to security-conscious enterprises in regulated industries.

The addition of text-to-speech capabilities through Deepgram's Aura platform has expanded their competitive landscape to include TTS-specific providers. This positions them against a different set of competitors in the voice synthesis space while allowing them to offer an integrated voice AI platform rather than point solutions.

Price-performance ratio remains a key differentiator in this market, with Deepgram consistently emphasizing being 2-5X more affordable than competitors while maintaining superior accuracy - a claim that resonates particularly with high-volume enterprise users seeking to control costs while scaling voice AI applications.